Privacy Policy
Last updated: October 4, 2026
Tico Explorers respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit ticoexplorers.com, contact us, subscribe to our updates, or purchase our products.
Tico Explorers is operated by Wine Country Marketing, LLC, located at 1625 Trancas Street, #2780, Napa, CA, United States].
Our website shares stories, educational resources, and adventures for children and families. Please see the Children’s Privacy section below for information about our approach to children’s personal information.
1. Information We Collect
Depending on how you interact with our website, we may collect:
- Contact information: Your name, email address, and information you include when contacting us.
- Order information: Billing and shipping addresses, contact details, purchased products, and transaction records.
- Account information: Login details and account preferences if customer accounts are available.
- Subscription information: Your email address and preferences when you subscribe to updates.
- Technical information: Your IP address, browser, device information, pages visited, and interactions with our website, collected through server logs, cookies, or similar technologies.
Please do not submit sensitive personal information or personal information about a child through our forms unless we specifically request it through an appropriate process.
2. How We Use Information
We use personal information to:
- Process purchases, deliver products, and provide access to digital downloads.
- Respond to questions and provide customer support.
- Send order confirmations and other service communications.
- Send newsletters or promotional updates when you have subscribed.
- Maintain, secure, and improve our website.
- Prevent fraud and misuse.
- Meet applicable legal, tax, and accounting obligations.
Where required by applicable law, we obtain consent before collecting information or using it for optional purposes.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support shopping carts, customer accounts, website preferences, security, and other functions.
[Identify any analytics, advertising, or other optional tracking tools used on the website, their purposes, and the available consent controls. Remove this note after completing the details.]
You can manage cookies through your browser settings and, where available, our website’s cookie controls. Disabling certain cookies may affect website functionality.
Where required by law, we request consent before using nonessential cookies. Browser settings alone do not replace any consent we are required to obtain.
4. Payments
Payments are handled by [Woocommerce]. These providers process payment information according to their own privacy policies.
We use transaction information to confirm payments, fulfill orders, manage refunds, and maintain business records.
5. How We Share Information
We may share information with service providers that help us operate the website and business, including hosting, payment processing, order fulfillment, email delivery, and website security providers.
We share information as needed for their services, subject to applicable legal requirements.
We may also disclose information when required by law, to protect legal rights or safety, or in connection with a business transfer, subject to applicable privacy protections.
6. Children’s Privacy
Tico Explorers provides content for children and families. Purchases, newsletter subscriptions, customer accounts, and contact inquiries are intended to be managed by adults.
We do not invite children under 13 to submit personal information directly to us. Parents and guardians should supervise children’s use of online services and avoid submitting unnecessary information about their children.
If we introduce a feature that collects personal information from children, we will provide the required notices and obtain verifiable parental consent where required before collecting that information.
Third-party tools, cookies, and embedded content may collect information automatically. Any collection from children must comply with applicable children’s privacy requirements.
If you believe your child has provided personal information through our website, please contact us using the details below. Parents and guardians may request a review or deletion of their child’s information and request that further collection or use stop, subject to applicable law and appropriate verification.
[Before publishing, identify any providers collecting information from children, describe the information and its uses, and confirm that the website’s technical settings support these practices.]
7. Embedded Content and External Links
Our website may include videos, maps, social media features, or links to other websites. These services may collect information when their content loads or when you interact with it.
Their privacy policies govern their own information practices. We encourage parents and guardians to review those policies before allowing children to use external services.
8. Information Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support, and meeting legal obligations. We then delete or anonymize it as appropriate.
We use reasonable safeguards to protect personal information. However, no online service or storage system can guarantee complete security.
9. Your Choices and Rights
You may unsubscribe from marketing emails using the unsubscribe link provided in those messages. We may still send communications related to purchases or customer service.
Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, withdraw consent, or object to or restrict certain uses.
Contact us to make a request. We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations.
10. International Processing
Our service providers may store or process information in countries other than your country of residence. Where required, we use appropriate safeguards for international transfers of personal information.
11. Changes to This Policy
We may update this Privacy Policy as our website, services, or legal obligations change. Updates will appear on this page with a revised date. We will provide additional notice or obtain renewed consent where required by law.
12. Contact Us
For privacy questions or requests, including requests concerning children’s information, please contact:
dba Tico Explorers
Operator: Wine Country Marketing, LLC
Email: pico@ticoexplorers.com
Mailing address: 1625 Trancas Street, #2780, Napa, CA 94558
Website: https://ticoexplorers.com